Our after sales service assures, with our agent’s network, a quick and personal service. Our teams bring you, from a distance or on the spot, the know-how and the technical skills to manage solutions which will guarantee yours achievements.
Spare parts
We assure the hold of order, the advice, the dispatch with the more adapted means and the tracking of deliveries.
The supply of spare parts guarantees the quality and the reliability of your replacements. Whatever the year of manufacture, the generation of your equipment, the technologic development of the components, our services will propose you solutions.
Maintenance
To optimize the availability and the reliability of yours equipments, increase the productivity and the quality of yours productions, we recommend and propose a regular maintenance of quality.
Qualified technicians put yours equipments in optimal conditions of production. More than simple substitutions of pieces, our interventions of maintenance enable the optimization of the adjustments of yours equipments. The expertise and the advice of our technicians guarantee you high level performances. Our teams can also step in to reinforce and advice the maintenance service of our customers.
If it’s necessary, in link with our technical’s teams and our researches department in our factory, our technicians make you benefit on site from extended skills.
Our funds::
- Audit equipments
- Maintenance and preventive session with or without anticipated expertise according to the periodicity of yours maintenances
- Emergency interventions on site. We establish an anticipated diagnostic as soon specific as possible with our After sale and technical services so as to assure the success and the quick of our repairs.
Remote maintenance
For reliability and an increasing availability of your equipments, you can dispose of a system, via an Internet connection which enable:
- The access at our help at bay service
- The diagnostic and the repair at bay
- The control and the check at bay
- The adjustment and the definition of parameters at bay
Our hotline technicians, held of this work tool, make you benefit once more of a high level of skills to resolve difficulties of production.
Managements of projects/Retrofits
Adaptation of equipments, reorganization of rotaries exit, we propose services and various funds which enable a better adaptation of yours equipments at markets and at their developments.
- Study of adaptation of retrofits on old equipments
- Setting up upgrades
- Reorganization of rotaries exit: study of settlement, relocation and reinstatement of equipments
Training
To use fully the technology and the achievement of yours equipments supposes a well control of their conduct, of their adjustments and of their care.
We organize operators training sessions, maintenance but also further training, specific (refreshment courses, etc.).
Ours trainers have all a theoretical knowledge but also a field experience which enable them to answer appropriately at the attempts of persons whose need training.
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